Promo Codes
Promo codes can be used in any transaction. If your promo code is not working, please contact info@bucksclub.com for help.
Orders
Your order ships after you place your order. You will receive an email when your item has shipped with the tracking number.
Free Standard Shipping
Bucks Club offers free ground shipping (1-5 business days delivery Fedex, UPS) in the US. International orders will be charged shipping accordingly.
Returns Policy
20-days hassle-free return policy! If you are not satisfied with your purchase for any reason, please let us know so we can take care of you. You may return most new, unopened items within 20 days of delivery for a full refund of the product value. We offer store credit. If you received an incorrect item we will exchange it.
Please note that the returned items need to be in the original packaging as it was shipped out to you in order to receive a refund. Please note that we will not accept returns used products.
If you need to return an item, simply send us an email at info@bucksclub.com.
We'll notify you via e-mail of your refund once we've received and processed the returned item. You can use the same packaging or your own. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it, and the time it takes your bank to process our refund request.
Any full-price item can be exchanged or returned for full credit if the item is returned to our facility 283 Washington Ave Albany NY 12206 within 20 days of the placement of the order. All items purchased with promo codes and coupons discount codes are final sale and nonrefundable; items cannot be returned for refunds nor exchanges. There will be a $35 restocking fee. The refund process will start when your returned item is received at our facility. Please contact info@bucksclub.com .Please return all items in original packaging including the printed email where you request exchange, showing PO. The returned item must be unworn and in new condition.
Shipping
We can ship to virtually any address in the world.
Note that there are restrictions on some products, and some products cannot be shipped to international destinations. If the site is not accepting your shipping destination, please email us at info@bucksclub.com and we will do our best to add your location to our shipping locations. If Fedex services your area, we should be able to add it to our website.
Canadian Shipments
Taxes and duty fees are standard for all shipments entering Canada. It breaks down to Canada's federal and provincial sales tax and is assessed by province on the actual cost of the goods in the shipment. For example, in Ontario the customer will pay around 13% of the value. This amount goes directly to the Canadian gov't. This fee is charged to the customer once the package arrives in Canada, it is not included in the cost on our website.
International Shipments
"Maestro Leather dba as Bucksclub.com terms are ExWorks.
International customers are responsible for all taxes, fees, duties, brokerage fees, etc. once the package leaves the warehouse and for importing the items into their country."
